Summary

CX+ supports both Microsoft single sign-on (SSO) and standard email/password login.

Explanation

There are two ways to log into CX+:

Microsoft Login

• Uses your organization’s Microsoft account
• No separate password required
• Recommended for most users

Email Login

• Uses a standalone email and password
• Typically used if SSO is not enabled

Which should I use?

• Use Microsoft login if your organization supports it
• Use email login if you were invited with a password setup

Common Issues

• Using the wrong login method
• Not having an account created yet

Related Articles

• How do I log into CX+?
• I can’t log in