Summary

CX+ supports a range of common document file types for upload and analysis.

Supported Formats

• PDF
• Microsoft Word (.doc, .docx)
• Microsoft Excel (.xls, .xlsx) (if applicable)
• Text files

Notes

• File quality can impact AI results
• Scanned documents may require additional processing

Limitations

• Unsupported formats cannot be uploaded
• Extremely large files may fail to process

Tips

• Use high-quality, text-readable documents for best results
• Avoid heavily scanned or image-based PDFs when possible

Related Articles

• How do I upload documents?
• Why won’t my file upload?